Overview
Exploring Scholar ("we," "us," or "our") is committed to protecting the privacy of students, parents, and visitors who interact with our website at en.exploringscholar.com and our services. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.
Information We Collect
We collect information you provide directly to us, including:
- Contact details (name, email address, phone number) submitted through our enrollment or contact forms
- Student information (grade level, academic background) shared when inquiring about programs
- Employment application materials submitted through our careers form
- Communications you send to us by email or phone
We also collect certain technical information automatically when you visit our website, such as your IP address, browser type, pages visited, and time spent on the site. This is collected via standard web server logs and analytics tools.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and enrollment requests
- Provide tutoring, course, and OSSD credit services
- Process and evaluate employment applications
- Send program updates, scheduling information, and relevant communications
- Improve our website and services
- Comply with applicable legal obligations
Sharing of Information
We do not sell, rent, or trade your personal information to third parties. We may share information with trusted service providers who assist us in operating our website or delivering our services (such as email platforms or form processors), under strict confidentiality agreements. We may also disclose information where required by law.
Data Retention
We retain personal information only as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. Enrollment and student records are retained in accordance with Ontario education regulations. Job application materials are retained for a reasonable period after the application process concludes.
Cookies
Our website may use cookies and similar technologies to improve your browsing experience and understand how visitors use our site. You can control cookie settings through your browser. Disabling cookies may affect certain features of the site.
Your Rights
Under applicable Canadian privacy law (PIPEDA and Ontario's privacy legislation), you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Withdraw consent to certain uses of your information
- Request deletion of your information, subject to legal retention requirements
To exercise any of these rights, please contact us at info@exploringscholar.com.
Children's Privacy
Our services are designed for students in Grades 5 through 12. We collect information about minors only with the knowledge and consent of a parent or guardian. Parents may contact us at any time to review, update, or request deletion of their child's information.
Security
We take reasonable technical and administrative measures to protect your personal information against unauthorized access, disclosure, or loss. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy from time to time. We will post any changes on this page with an updated date. We encourage you to review this policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:
Exploring Scholar
201 Consumers Rd., Suite 201
North York, ON M2J 4G8
416-306-2066
info@exploringscholar.com